Privacy Policy
Last Updated: October 21, 2025
Welcome to Broad & Bat (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our content.
 
1. Information We Collect
We collect information you provide directly and automatically through your use of our site.
a. Information You Provide

• Personal details: name, email address, shipping and billing address, phone number, and payment information when placing an order.
   

• Account details: if you create an account, we store login credentials and preferences.
   

• Communications: messages, emails, or direct inquiries to customer support or through social media.
   

• Marketing preferences: newsletter sign-ups or participation in promotions or giveaways.
   

b. Information Collected Automatically
When you visit our site, we automatically collect:

• Device information: IP address, browser type, operating system, and referring URLs.
   

• Usage data: pages viewed, time spent, and interactions on the website.
   

• Cookies and tracking tools: used to personalize your experience, improve performance, and measure marketing effectiveness.
   

 
2. How We Use Your Information
We use your information to:

• Process and fulfill orders, payments, and shipments.
   

• Communicate with you about your orders, returns, or inquiries.
   

• Improve our website, products, and customer experience.
   

• Send promotional emails or updates you’ve opted in to receive.
   

• Detect, prevent, and address fraud or misuse.
   

• Comply with legal or tax obligations.
   

 
3. Sharing Your Information
We never sell your personal data.
We may share limited information with:

• Service providers who help us operate our business (e.g., payment processors, shipping carriers, website hosting, and analytics partners).
   

• Legal authorities if required by law, court order, or to protect our rights and property.
   

• Marketing and advertising platforms (like Meta, Google, or Shopify Email) — only when you’ve consented to marketing communications.
   

All third-party partners are required to protect your information and use it only for the purpose we specify.
 
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Remember your cart and preferences.
   

• Analyze site traffic and performance.
   

• Personalize product recommendations and ads.
   

You can disable cookies in your browser settings, though some parts of our site may not function properly without them.
 
5. Data Retention
We retain your information only as long as necessary to provide our services and meet legal or accounting obligations. You may request deletion of your account or personal information at any time (see Section 8).
 
6. Security
We take reasonable precautions to protect your information through encryption, secure payment gateways, and limited employee access. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
 
7. Children’s Privacy
Our website and products are not intended for individuals under 13 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided information, we will delete it immediately.
 
8. Your Rights and Choices
Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
   

• Opt out of marketing communications at any time (via the unsubscribe link or by contacting us).
   

• Request a copy of the data we hold about you.
   

To exercise these rights, email support@broadandbat.com.
 
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.
 
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Broad & Bat
📧 nellisk97@gmail.com
🌐 www.broadandbat.com
📍 New York, NY