Question 1

Do you restock sold-out items?

Accepted Answer

Most Broad & Bat drops are limited edition — once they’re gone, they’re gone. Occasionally, we’ll restock popular pieces or release new colorways, so keep an eye on Instagram or sign up for our newsletter for updates.

Question 2

Can I change or cancel my order?

Accepted Answer

If you need to make changes, reach out to support@broadandbat.com right away.
 We can adjust or cancel orders only before they’re processed or shipped.

Question 3

Where is Broad & Bat based?

Accepted Answer

We’re proudly based in New York, NY — inspired by the fans, the city, and the game.

Question 4

How can I stay updated on new drops?

Accepted Answer

Follow us on Instagram @broadandbat and subscribe to our email list for early access to new releases, restocks, and exclusive deals.

Or join our B&B mailing list.

Question 5

Do you collaborate with other brands or creators?

Accepted Answer

Yes — we love creative collaborations.
 If you’d like to partner, reach out to support@broadandbat.com with your idea.

Question 6

How can I contact customer support?

Accepted Answer

You can email us anytime at support@broadandbat.com — we usually respond within 24–48 hours (Mon–Fri).